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Rakima Mart Shipping Policy At Rakima Mart, we are dedicated to providing efficient and reliable shipping services to ensure that your products arrive safely and promptly. Here’s everything you need to know about our shipping process:
1. Shipping Areas
– Local Shipping: We offer delivery services within Kobe City and surrounding areas.
– Domestic Shipping: We ship to all locations within Japan.
– International Shipping: Select products are available for international shipping. Contact us for details on shipping to specific countries.
2. Shipping Methods
– Standard Shipping: For local and domestic orders, we use standard shipping methods with delivery times typically ranging from 1 business days.
– Express Shipping: Expedited shipping options are available for faster delivery. Additional charges apply.
3. Shipping Costs – Shipping fees are calculated based on the size, weight, and destination of your order. Costs will be displayed at checkout.
4. Order Processing – Orders are processed within 2 business days. Orders placed after 1 Pm will be processed on the next business day. – You will receive an order confirmation and a shipping notification once your order has been dispatched.
5. Tracking Your Order – After your order has shipped, you will receive a tracking number via email or text message. Use this number to track your delivery status.
6. Delivery Timeframes
– Local Deliveries: Typically delivered within 3 business days.
– Domestic Deliveries: Generally take 3 business days, depending on the distance and shipping method chosen.
– International Deliveries: Delivery times vary based on the destination and customs processing.
7. Delivery Issues – If your package is delayed, damaged, or lost, please contact our customer service team immediately. We will work with the shipping provider to resolve the issue.
8. Packaging – We use secure and environmentally friendly packaging to ensure your items arrive in excellent condition.
9. Local Pickup Option — If you prefer to pick up your order in-store, please select the “Local Pickup” option at checkout. You will be notified when your order is ready for pickup.
This shipping policy outlines the key aspects of Rakima Mart’s shipping services, providing clarity on costs, timeframes, and procedures to ensure a smooth experience for customers.